Privacy policy

Last updated: October 18, 2025

This Privacy Policy explains how AutoJeweler LLC (“AutoJeweler”, “we”, “us”, or “our”) collects, uses, and shares your personal information when you visit or make a purchase from theautojeweler.com (the “Site”) or otherwise interact with us (collectively, the “Services”).

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or for other operational reasons. When we do, we will update the “Last updated” date at the top of this page and post the revised version on the Site. Your continued use of the Services after any changes means you accept the updated Privacy Policy.

2. Information We Collect

The personal information we collect depends on how you interact with our Site and Services. “Personal information” means any information that identifies or relates to an identifiable individual.

2.1 Information You Provide to Us

  • Contact details: Name, billing and shipping address, email address, phone number.
  • Order details: Products purchased, order subtotal and totals, payment confirmation information (not full card numbers), shipping method, return and exchange details.
  • Account information: Username, password, and preferences if you create an account.
  • Shopping activity: Items you view, add to cart, save for later, wishlist items, loyalty or rewards information, reviews, and gift cards linked to your account.
  • Customer support communications: Messages, emails, and any other information you choose to share when you contact us (including photos, videos, install details, or order information).

2.2 Information Collected Automatically (“Device Information”)

When you visit the Site, we and our service providers (including Shopify) automatically collect certain information about your device and how you interact with the Site. We refer to this collectively as “Device Information.” This may include:

  • Technical and device data: IP address, browser type, operating system, device identifiers, and internet service provider.
  • Usage data: Pages or products you view, the links you click, referring/exit pages, time and date of visits, time spent on pages, search terms, and general interaction with the Site.
  • Approximate location data: Derived from your IP address or similar technologies.

We and our partners collect Device Information using technologies such as:

  • Cookies: Small data files stored on your device that may include an anonymous unique identifier. You can learn more about cookies and how to disable them at www.allaboutcookies.org.
  • Log files: Files that record actions occurring on the Site, including IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site, measure performance, and support marketing and analytics.

2.3 Information from Third Parties

We may receive information about you from third parties, including:

  • Service providers: Such as Shopify (who powers our online store), payment processors, shipping carriers, analytics providers, email/SMS marketing platforms, and customer support tools.
  • Payment processors: Limited transaction information (for example, confirmation that payment was successful and the method used). We do not store full credit card numbers on our systems.
  • Advertising and marketing partners: Information about your interactions with our ads on other websites or platforms.

When we talk about “Personal Information” in this Privacy Policy, we are referring to both Device Information and the information you provide to us (such as Order Information and contact details).

3. How We Use Your Information

We use your Personal Information for the following purposes:

  • To provide and operate the Services: Processing orders, payments, refunds, and exchanges; shipping and delivery; managing your account; sending order confirmations, shipping updates, and other transactional communications.
  • Customer support: Responding to your questions, order issues, returns, warranty requests, and other inquiries.
  • Personalization and improvements: Understanding how customers use our Site, improving our products and services, testing changes to our site and marketing, and developing new features and offerings.
  • Security and fraud prevention: Screening orders for potential risk or fraud, verifying identity where needed, and protecting our business, our customers, and our Services from abuse or unauthorized activity.
  • Marketing and promotions: Sending emails, SMS, or other communications about new products, special offers, and updates where permitted by law and consistent with your preferences. You may opt out of marketing communications at any time (see “Your Rights and Choices” below).
  • Legal compliance: Complying with legal obligations, responding to lawful requests (such as subpoenas or court orders), enforcing our terms and policies, and defending our legal rights.

4. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Operate and secure our Site and online store;
  • Remember your preferences and keep items in your shopping cart between visits;
  • Analyze Site traffic and performance, including through tools such as Google Analytics;
  • Show you more relevant content and advertising, both on our Site and on other websites or platforms.

You can usually configure your browser to disable or reject cookies. However, if you disable cookies, some features of the Site may not function properly.

Because our store is powered by Shopify, additional information about cookies used by Shopify is available at https://www.shopify.com/legal/cookies.

Our Site may also recognize certain browser-based signals, such as Global Privacy Control (GPC). When detected, we will treat such signals as a request to limit certain data sharing or targeted advertising where required by applicable law.

5. How We Share Your Personal Information

We may share your Personal Information with:

  • Service providers: Third parties that help us operate our business and Services, including:
    • Shopify (e-commerce platform and hosting);
    • Payment processors and fraud prevention tools;
    • Shipping and logistics providers;
    • Email and SMS marketing platforms;
    • Analytics and performance tools, such as Google Analytics;
    • Customer support and ticketing tools.
  • Business and marketing partners: Partners that help us run advertising or promotions, or that help us measure the performance of our marketing.
  • Affiliates and transaction partners: Our affiliates (if any), or other entities in connection with a merger, acquisition, sale of assets, financing, or similar business transaction involving AutoJeweler LLC.
  • Legal and compliance: When required to do so by law, regulation, legal process, or governmental request; to respond to lawful subpoenas or court orders; or to protect our rights, property, or safety and that of our customers or others.
  • With your consent or at your direction: For example, when you choose to connect or share information with a third-party platform (such as social media) or participate in a referral or review program.

We do not sell your personal information for money. However, some of our use of cookies and third-party advertising tools may be considered a “sale,” “sharing,” or “targeted advertising” under certain privacy laws. Where required, we provide options to limit or opt out of such practices.

6. Behavioural Advertising and Analytics

As described above, we may use your Personal Information (including Device Information) to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

For example, we use:

You can opt out of certain targeted advertising by using the links below:

You can also opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal: http://optout.aboutads.info/.

7. “Do Not Track” Signals

Some browsers send “Do Not Track” (DNT) signals. There is currently no consistent industry standard for responding to such signals, and we do not alter our data collection and use practices when we detect a DNT signal. However, you may use other tools described in this Policy (such as cookie controls and advertising opt-outs) to manage how we and our partners collect and use data about you.

8. Your Rights and Choices

Depending on where you live, you may have certain rights regarding your Personal Information, which can include:

  • The right to request access to the Personal Information we hold about you.
  • The right to request correction of inaccurate or incomplete information.
  • The right to request deletion of your Personal Information, subject to legal and operational exceptions.
  • The right to request a copy (portability) of your Personal Information in a usable format.
  • The right to object to or restrict certain processing, including some forms of targeted advertising or data “sharing.”

To exercise any of these rights (if available in your region), please contact us using the details in the “Contact Us” section below. We may need to verify your identity before processing your request.

Email and Marketing Preferences

You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in our messages or by contacting us. Even if you opt out of marketing, we may still send you transactional or service-related emails (for example, about orders, shipping, or account changes).

9. International Users

Our business is based in the United States, and your Personal Information may be stored and processed in the U.S. and other countries where our service providers are located. These locations may have data protection laws that are different from the laws in your country.

If you are a resident of the European Economic Area (EEA), the United Kingdom, or other regions with similar laws, we rely on various legal bases to process your information, such as:

  • To perform a contract with you (e.g., when you place an order);
  • To pursue our legitimate business interests (for example, to prevent fraud, improve our Services, and market our products in permitted ways);
  • Your consent, where required by law; and
  • Compliance with legal obligations.

By using the Services, you acknowledge that your information may be transferred to and processed in the United States and other jurisdictions.

10. User-Generated Content (Reviews, Photos, etc.)

The Services may allow you to post public content, such as product reviews, photos, install videos, or comments. Any information you choose to make public may be read, collected, or used by others.

We are not responsible for how others may use information that you share publicly, so please do not include sensitive personal information in reviews, photos, or other public posts.

11. Third-Party Websites and Services

Our Site may contain links to third-party websites or services that we do not control. This Privacy Policy does not apply to those third-party sites or services. We encourage you to review the privacy policies of any third-party site or service you visit or interact with.

12. Data Security

We use reasonable administrative, technical, and physical safeguards to help protect your Personal Information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

You are responsible for using strong passwords, protecting your login credentials, and restricting access to your devices and accounts.

13. Data Retention

We retain your Personal Information for as long as reasonably necessary to:

  • Provide the Services and fulfill orders;
  • Maintain your account (if applicable);
  • Comply with our legal, tax, and regulatory obligations;
  • Resolve disputes and enforce our agreements.

When we no longer need your Personal Information, we will delete or anonymize it, or securely store it and isolate it from further processing as required by law.

14. Children’s Privacy

Our Services are not intended for children, and we do not knowingly collect Personal Information from individuals under the age of 13 (or another minimum age in your jurisdiction). If you believe a child has provided us with Personal Information, please contact us so we can take appropriate steps to delete it.

15. Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or if you wish to exercise any rights you may have, please contact us:

AutoJeweler LLC
Email: Support@theautojeweler.com
Address: 6403 Bull Island Road, New Iberia, LA 70560, USA

For the purposes of applicable data protection laws, AutoJeweler LLC is the data controller of your Personal Information collected through the Site.